Leone Blu Suites | UNA Esperienze

I first visited Florence when I was 19. I fell in love with the city then. Afterward, I always thought it didn't matter where you're going to stay at: it's just a place to sleep—because the city itself would give you the full range of emotions. That was all before I found Leone Blu Suites. From the moment you enter the building, you begin to feel the history of this beautiful city, and when you are greeted by the Blu Suites team, you understand what true Tuscanian hospitality is. I've stayed in many hotels around the world, but I've never seen such care, openness, and willingness to help. These people are so special that they already know what you need while you're still thinking about it. Thank you, Leone Blu Suites, for an unforgettable stay in Florence.

We recently had the privilege of staying at this exceptional hotel during our honeymoon, and I can confidently say it exceeded every expectation we had. The hotel is beautifully located in a historic building with elegant architecture that created the perfect romantic atmosphere. The service was outstanding from start to finish. Andrea at the front desk was incredibly helpful during check-in, providing excellent local recommendations and even calling to check on us when our train was delayed. The front desk lady (whose name I regret not asking for) during checkout was equally thoughtful, asking if we needed extra time to rest after checking out. From the moment we made our reservation to our final farewell, every aspect of our experience was nothing short of extraordinary. The breakfast service was consistently excellent, thanks to the warm and professional staff member who managed this area. Her daily smile and enthusiastic greetings created a welcoming start to each day. What particularly impressed us was her attention to detail - by our second morning, she had already remembered my preference for iced American coffee. This level of personal service made us feel truly valued. The hotel surprised us with complimentary wine and congratulations for our honeymoon, which was a lovely touch. Our room was absolutely perfect - beautifully appointed, spotlessly clean, and very comfortable. I've never experienced such personalized, caring service at any hotel. The staff genuinely made us feel at home while ensuring every detail was perfect. We will definitely return and highly recommend this hotel to anyone looking for exceptional hospitality.

I loved the breakfast buffet - the variety of sweets and proteins was excellent. I especially loved having the ability to make fresh fruit smoothies. The service there was superb and the breakfast area and lounge with the relaxing music in the background was lovely. The hotel's location on the river and near the St. Regis ballroom where I was doing a dance competition was top notch. The rooms were a nice combination of modern aesthetics mixed with a nod to the historic charm of the building and its architecture. We loved the unique design of each of our rooms!

The building was incredible, and the room was spacious, full of character, and very comfortable . Breakfast was wonderful with lots of choice. The venue is just a short walk from attractions such as the Ponte Vecchio. I have never received better customer service than at this accommodation. Our travel was delayed, but the staff communicated with us via WhatsApp to reassure us that they would be there.. Despite official closing time for arŕival being 8pm, they waited until midnight to greet us. Nothing was too much trouble. There was even a glass of wine available on arrival.

Literally everything about this place was amazing. It’s an absolute gem! We were so happy that we stumbled across this hotel when booking. From the care and attentiveness of the staff, to the history of the hotel, to the beauty of the hotel and rooms! Seriously, an amazing stay!